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WEBSITE PRIVACY

Privacy Policy

This policy explains how Hospice of the Highland Rim Foundation, Inc. collects, uses, stores, and protects information submitted through hhrf.us.
Effective August 3, 2026

Information We Collect

We collect information that you choose to provide and limited technical information generated when you use the website.
Contact information, including your name, email address, phone number, subject or topic, and message.
Information you provide when asking about donations, sponsorships, volunteering, events, or the Foundation's work.
Information sent directly to HHRF by email, telephone, mail, or another communication method.
Technical information that may appear in website, hosting, or security logs, such as IP address, browser type, device type, requested pages, referring page, and date and time of access.

How We Use Information

HHRF uses information collected through the website for legitimate Foundation purposes, including:
Responding to questions and requests.
Providing information about donations, sponsorships, volunteer opportunities, and events.
Administering event participation and Foundation programs when you choose to participate.
Maintaining website functionality, detecting abuse, preventing fraud, and improving security.
Maintaining appropriate organizational records and complying with legal obligations.
HHRF does not sell personal information submitted through this website.

Contact Form Submissions

When you submit the Contact Us form, the information you enter may be stored in the website's WordPress database and sent by email to authorized HHRF personnel so the Foundation can respond.

Please Do Not Submit Sensitive Information

The general contact form is not a secure medical portal. Do not submit medical records, Social Security numbers, financial account information, payment-card details, or other confidential personal information through the form. For urgent medical needs, contact the appropriate medical provider or emergency service.

Cookies & Website Technology

The website may use essential cookies or similar technologies needed for normal operation, security, form protection, and administrative access. These technologies may remember temporary settings or help distinguish legitimate activity from automated abuse.
Third-party content or services linked from or embedded in the website may use their own cookies and technologies. Their practices are governed by their own privacy policies.

Third-Party Services

HHRF may use service providers that support the operation of the website and Foundation activities. Depending on the service you use, providers may include:
Website hosting, content delivery, backup, and security providers.
Email delivery and spam-prevention providers.
Donation, payment, registration, or event-management providers selected by HHRF.
Map, media, social-network, or other external services linked from the website.
When you leave hhrf.us or use an external service, that provider's privacy policy and terms apply. HHRF encourages you to review them before submitting information.

How Information May Be Shared

HHRF may share information only when reasonably necessary for Foundation operations or when required by law, including:
With authorized HHRF staff, officers, volunteers, or contractors who need the information to respond or perform Foundation work.
With service providers that host, secure, maintain, or deliver website and communication services on HHRF's behalf.
To comply with a subpoena, court order, legal process, or other lawful requirement.
To protect the rights, safety, property, and security of HHRF, website users, or others.

Data Retention & Security

HHRF retains personal information only for as long as reasonably necessary to respond to requests, administer Foundation activities, maintain appropriate records, resolve disputes, and meet legal obligations. Information that is no longer needed may be deleted, anonymized, or securely disposed of.
HHRF uses reasonable administrative, technical, and organizational safeguards designed to protect information. No website, database, or transmission method can be guaranteed to be completely secure, and HHRF cannot promise absolute security.

Children's Privacy

The website is intended for a general audience and is not directed to children under 13. HHRF does not knowingly request personal information from children under 13 through the general contact form. A parent or guardian who believes a child submitted personal information may contact HHRF to request its deletion.

Your Privacy Choices

You may contact HHRF to ask whether the Foundation maintains personal information about you and to request reasonable access, correction, or deletion. HHRF may need to verify your identity and may retain information when required by law or necessary for legitimate organizational purposes.
Request access to information you submitted.
Ask HHRF to correct inaccurate contact information.
Request deletion of information that is no longer needed, subject to applicable exceptions.
Ask a question about this policy or HHRF's privacy practices.

External Links

The website may link to websites or services that HHRF does not control. HHRF is not responsible for the privacy, security, availability, or content of those external services.

Changes to This Policy

HHRF may update this policy when website practices, services, or legal requirements change. The revised policy will be posted on this page with an updated effective date.

Contact HHRF About Privacy

Hospice of the Highland Rim Foundation, Inc.
906 Dinah Shore Blvd., Winchester, TN 37398
(931) 563-7439
Last updated: August 3, 2026